Legal & Compliance

Data Privacy Policy

Your privacy matters. Learn how we protect and handle your personal information.

Updated : 2026

Data Security

Advanced encryption and security protocols

Transparency

Clear and honest data practices

Your Rights

Full control over your personal data

Compliance

NDPA & NDPR compliant

1. Introduction

Masters Bureau De Change Ltd is committed to protecting the privacy, confidentiality, integrity, and security of personal data entrusted to us by our customers, employees, regulators, vendors, business partners, and other stakeholders.

This Data Privacy Policy explains how we collect, use, process, store, disclose, transfer, and safeguard personal data in accordance with applicable laws and regulatory requirements, including the Nigeria Data Protection Act (NDPA) 2023 and NDPR 2019.

2. Objectives of This Policy

  • Ensure lawful, fair, and transparent processing of personal data
  • Protect the privacy rights of individuals whose data we process
  • Establish standards for collection, use, retention, and disclosure
  • Prevent unauthorized access, misuse, or loss of information
  • Promote compliance with regulatory and legal obligations
  • Strengthen customer trust and confidence in our operations

3. Types of Personal Data We Collect

Identification Information

  • • Full name
  • • Date of birth
  • • Gender & Nationality
  • • Government-issued ID documents

Contact Information

  • • Residential/Business address
  • • Phone number
  • • Email address

Financial Information

  • • Bank Verification Number (BVN)
  • • Bank account details
  • • Transaction records

Technical Information

  • • IP address
  • • Browser type
  • • Device information

4. Data Security

Masters BDC Ltd maintains appropriate technical, administrative, and physical safeguards designed to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Password protection & authentication
Data encryption technologies
Access control restrictions
Firewalls & antivirus systems
Secure servers & storage
Staff compliance training

5. Your Rights as a Data Subject

Right to access your personal data
Right to request correction of inaccurate data
Right to request deletion where legally permissible
Right to withdraw consent at any time
Right to object to certain processing activities
Right to lodge complaints with regulatory authority

6. Contact Information

Masters Bureau De Change Ltd

375 Obafemi Awolowo Way, Ikeja, Lagos
0803 899 1486 | 0803 233 2027
info@mastersbdcltd.com

For privacy-related inquiries, complaints, or requests regarding personal data, please contact the Company through the details provided.

This policy is reviewed annually or as required by law. Last updated: 18 May 2026